Refund Policy
Refund Policy
We want you to love your jewelry from [Your Store Name]. If you’re not completely satisfied, here’s how we handle returns and refunds.
Returns:
You can request a return within 14 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them.
Non-returnable items:
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Custom or personalized orders
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Sale items
Refunds:
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original payment method within 5–7 business days.
Exchanges:
We only replace items if they are defective or damaged. Contact us at [your email] to arrange an exchange.
Return Shipping:
Customers are responsible for return shipping costs.